Terms & Conditions

Astrix provides skincare and personal care products for informational and commercial purposes. By using this website, you confirm that you are at least 18 years old or using the website under parental supervision.

We strive to provide accurate product descriptions, ingredient details, and product images. However, actual packaging, colors, and product appearance may vary slightly.

Skincare results may differ from person to person depending on skin type, routine, and lifestyle.

All prices listed on the website are subject to change without prior notice. Product availability depends on stock status.

Astrix reserves the right to cancel or refuse any order in case of pricing errors, suspected fraud, or product unavailability.

Orders are confirmed only after successful payment verification. We use secure third-party payment gateways for secure transactions.

Astrix shall not be responsible for payment failures caused by banks, gateways, or technical issues beyond our control.

Cash on Delivery services may be available on selected products and serviceable pin codes only.

Astrix reserves the right to disable COD for certain locations, high-value orders, or suspicious activities.

Customers must provide accurate shipping details and ensure availability during delivery. Repeated fake orders or refusal to accept COD orders may result in restriction of COD services for future purchases.

Additional shipping charges may apply on COD orders.

Delivery timelines may vary depending on location, courier availability, weather conditions, festivals, or operational delays.

Estimated delivery dates are indicative and not guaranteed.

Due to hygiene and safety reasons, opened or used skincare products may not be eligible for return unless the item received is damaged, defective, or incorrect.

Customers must contact the Astrix Care Team within the applicable return period for support regarding returns or refunds.

All website content including logos, graphics, product names, packaging designs, visuals, text, videos, and branding materials are the intellectual property of Astrix and may not be copied, reproduced, or used without written permission.

Astrix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Customers are advised to perform a patch test before using any skincare product.

Customer information shared with Astrix is handled securely and in accordance with our Privacy Policy.

Astrix reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.